By The Kindness Mama
Happy Hanukkah, Merry Christmas, Happy Kwanzaa, and Happy Holidays! We will all soon be headed out for the winter break and be enjoying time with our family and friends. We will be recharging our mental batteries as well as our physical and spiritual ones too. I wish all of you Beacon readers a restful and stress-free break.
Speaking of stress, As, many of you know picking classes, trying to organize your schedule and making sure all the I’s are dotted, t’s are crossed I am sure you have found yourself in the advising office. I have been there repeatedly over the past few years. Stressing about if a class will be held, if the class would be offered the next semester, if I was on the right path for graduation… Those and so many other questions and problems brought me the desks of two most patient men I have ever had the pleasure of meeting.
Patrick Haviland and Travis Lawson have been lifesavers for me and many of you as well I am sure. I have seen these two men work their magic multiple times over the past few years I have been here. These two always have the answers, always know where to go to find just the right information or the right person to contact if they can’t help you. I have waited in line well these two have patiently waited other students in front of me. Always having a smile and always being knowledgeable, friendly, and above all kind. Their focus is always on helping the students.
These two know many of us (especially me) by our first names and will always greet us with “Hello…, how can I help you today?” I have spoken to many students over the course of my stay here at SMCC and I have heard the same praise from everyone. Recently a faculty member sent me an email expressing his praise for these two excellent individuals.
“Mama Kindness, here is something I see regularly; every time I am in the advising office, Patrick Haviland and Travis Lawson greet the students that go into talk with them with a “Hello sir, how can I help you?” or “Hello Ma’am, how can I help you?” When the student leaves they always say something along these lines, “If, there is anything else I can help you with let me know.” Or “Best of luck on that test.” I think this is a wonderful testament to both of those guys as at times they are swamped with a line of students that goes out to the door and down the hall. I also think that it it’s quite empowering for the student to hear Patrick and Travis greet the students with these titles it is a sign of respect. I actually love it, has Patrick and Travis are letting the students or perspective students know that they are respecting their educational journeys.” This faulty member wishes to remain anonymous. This individual is frequently in the office and has seen first-hand what Patrick and Travis are doing on a daily basis.
So, the next time your, in the advising office getting help with your classes, schedule, questions, or graduation… Remember to say thank you to two of my superheroes, because without them all of the SMCC students would be totally and utterly lost!
Categories: Campus News